Last updated: May 2025
This Anti-Spam Policy outlines how MAS Financial Services protects users from spam and ensures responsible email communication practices through www.mas-financialservices.co.za.
What Is Spam?
In the context of electronic messaging, spam refers to unsolicited, bulk, or indiscriminate messages, typically sent for commercial purposes. These messages are often irrelevant and intrusive, and MAS Financial Services takes a strict stance against such activity.
Zero-Tolerance Policy
MAS Financial Services maintains a zero-tolerance spam policy. We do not send unsolicited commercial communications and prohibit the use of our systems for sending spam.
Automated Spam Filtering
Our messaging systems automatically scan all incoming and outgoing email communications to identify and filter potential spam. These filters help protect our users and systems from malicious or unwanted messages.
Filtering Accuracy and Issues
While we strive for high accuracy, no spam filter is 100% foolproof. On occasion, legitimate messages may be incorrectly flagged and filtered out.
If you believe an important message you sent to MAS Financial Services was mistakenly identified as spam, please try to contact the intended recipient by alternative means (e.g., by phone).
To minimize the risk of being filtered:
- Avoid using excessive formatting or promotional language.
- Send emails in plain text (no HTML).
- Refrain from including attachments unless necessary.
- Ensure your message is free of malware or suspicious links.
Unsolicited Messages from MAS Financial Services
If you believe you have received an unsolicited or inappropriate message sent from or on behalf of MAS Financial Services, please notify us immediately so we can investigate the matter.
Contact us at:
📧 Email: info@mas-financialservices.co.za
📞 Phone: 011 759 4008 / 010 020 5693
📍 Address: 1st Floor, Cradock Square, 169 Oxford Road, Rosebank, Johannesburg, 2196
Policy Updates
We reserve the right to update or revise this Anti-Spam Policy at any time. Updates will be posted directly to this page on our website.
Please check back periodically to stay informed about any changes.